SHIPPING
All packages are shipped by UPS Ground or USPS Priority Mail. Orders are processed and shipped within 1 - 2 business days from our studio in Richmond, VA. Transit times vary from 2-5 business days (east to west coast). We do not offer express or overnight shipping so please plan ahead when ordering for a gift or event.
 
RETURN POLICY
All sales are final but we will be happy to replace products damaged during transit or if we shipped the incorrect product to you.  Returns of unused products can be accepted within 5 days of receipt of purchase.  All products must be returned in sellable condition and shipped to our studio at your expense.  To process a return, please send an email to info@sydneyhaleco.com with the following information:
-  Order number
-  Your Name and address
-  Description of damaged product(s)
-  Picture of the damaged product(s)
Upon receipt of your email we will provide further instructions to complete your return or replacement as quickly as possible.
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